Privacy Policy

Preamble

With the following data protection declaration we would like to inform you about which types of your personal data (hereinafter also referred to as “data”) we process, for what purposes and to what extent. The data protection declaration applies to all processing of personal data carried out by us, both in the context of providing our services and in particular on our websites, in mobile applications and within external online presences, such as: B. our social media profiles (hereinafter collectively referred to as “online offering”)

The terms used are not gender specific.
As of March 10, 2024

Table of contents

  • Preamble
  • Responsible person
  • Overview of processing
  • Relevant legal bases
  • Safety measures
  • Transfer of personal data
  • International data transfers
  • Rights of data subjects
  • Use of cookies
  • Provision of online offerings and web hosting
  • Contact and inquiry management
  • Presences in social networks (social media)
  • Plugins and embedded functions and content

Responsible person

Mahfouz Hopikoglu
Gottfried-Leibniz-Str. 6
74172 Neckarsulm
Email address: service@aircarsmartrepair.de Telephone: +49 177 36 84 920

Overview of processing

The following overview summarizes the types of data processed and the purposes of their processing and refers to the data subjects.

Types of data processed

  • Location data.
  • Contact details.
  • Content data.
  • Usage Data.
  • Meta, communication and procedural data.

Categories of data subjects

  • Communication partner.
  • User

Purposes of processing

  • Contact inquiries and communication.
  • Safety measures
  • Managing and responding to inquiries.
  • Feedback.
  • Marketing.
  • Provision of our online offering and user-friendliness.
  • Information technology infrastructure.

Relevant legal bases

Key legal bases according to the GDPR: Below you will find an overview of the legal bases of the GDPR, on which we process personal data. Please note that in addition to the provisions of the GDPR, national data protection regulations may apply in your or our country of residence or establishment. Furthermore, if more specific legal bases are relevant in individual cases, we will inform you of these in the privacy policy.

Consent (Art. 6 para. 1 sentence 1 lit. a) GDPR) – The data subject has given consent to the processing of personal data concerning him or her for one or more specific purposes.

Contractual performance and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR) – Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR) – Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

National data protection regulations in Germany: In addition to the data protection regulations of the GDPR, national data protection regulations apply in Germany. This includes in particular the Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG). The BDSG contains special regulations concerning the right to information, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes, transmission, and automated individual decision-making including profiling. Furthermore, state data protection laws of the individual federal states may apply.

Reference to the applicability of the GDPR and Swiss DPA: These data protection notices serve both as information under the Swiss Federal Data Protection Act (Swiss DPA) and under the General Data Protection Regulation (GDPR). For this reason, please note that due to broader spatial application and comprehensibility, the terms of the GDPR are used. In particular, instead of the terms “processing” of “personal data”, “predominant interest”, and “particularly sensitive personal data” used in the Swiss DPA, the terms “processing” of “personal data” as well as “legitimate interest” and “special categories of data” used in the GDPR are used. However, the legal significance of the terms continues to be determined within the scope of the applicability of the Swiss DPA according to the Swiss DPA.

Safety measures

We take appropriate technical and organizational measures in accordance with the legal requirements, taking into account the state of the art, the implementation costs and the type, scope, circumstances and purposes of the processing as well as the different probabilities of occurrence and the extent of the threat to the rights and freedoms of natural persons to ensure a level of protection appropriate to the risk
to ensure.

The measures include, in particular, ensuring the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as the access, input, disclosure, ensuring availability and its separation. We have also set up procedures to ensure that the rights of those affected are exercised, data are deleted and responses are made to data threats. We also take the protection of personal data into account when developing or selecting hardware, software and procedures in accordance with the principle of data protection, through technology design and through data protection-friendly default settings.

Transfer of personal data

As part of our processing of personal data, the data may be transmitted to or disclosed to other bodies, companies, legally independent organizational units or individuals. The recipients of this data may include: B. service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In such cases, we observe the legal requirements and, in particular, conclude appropriate contracts.

Agreements designed to protect your data with the recipients of your data.

International data transfers

Data processing in third countries: If we process data in a third country (i.e., outside the European Union (EU) or the European Economic Area (EEA)), or if processing occurs within the framework of using third-party services or disclosing/transferring data to other individuals, entities, or companies, it is carried out only in accordance with legal requirements. If the level of data protection in the third country has been recognized by means of an adequacy decision (Art. 45 GDPR), this serves as the basis for data transfer. Otherwise, data transfers only occur when the level of data protection is otherwise ensured, particularly through standard contractual clauses (Art. 46 para. 2 lit. c) GDPR), explicit consent, or in the case of contractual or legally required transfers (Art. 49 para. 1 GDPR). Additionally, we will inform you of the basis for third-country transfers with each provider from the third country, with adequacy decisions taking precedence as the basis. Information on third-country transfers and existing adequacy decisions can be found in the information provided by the European Commission: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en?prefLang=de. EU-US Trans-Atlantic Data Privacy Framework: As part of the so-called “Data Privacy Framework” (DPF), the European Commission has also recognized the level of data protection as safe for certain companies from the USA under the adequacy decision of 10.07.2023. The list of certified companies, as well as further information on the DPF, can be found on the website of the US Department of Commerce at https://www.dataprivacyframework.gov/ (in English). We will inform you within the scope of the data protection notices which service providers we use are certified under the Data Privacy Framework.

Rights of data subjects

Rights of data subjects under the GDPR: You, as data subjects, have various rights under the GDPR, particularly arising from Articles 15 to 21 of the GDPR:

· Right to object: You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Article 6(1)(e) or (f) GDPR, including profiling based on those provisions. If personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.

Right to withdraw consent: You have the right to withdraw consent at any time.

Right to information: You have the right to obtain confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and certain additional information according to legal requirements.

Right to rectification: You have the right, according to legal requirements, to obtain the rectification of inaccurate personal data concerning you or the completion of incomplete personal data concerning you.

Right to erasure and restriction of processing: You have the right, according to legal requirements, to obtain the erasure of personal data concerning you without undue delay or alternatively, to obtain the restriction of processing according to legal requirements.

Right to data portability: You have the right, according to legal requirements, to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller.

Right to lodge a complaint with a supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement if you consider that the processing of personal data concerning you violates the GDPR requirements.

Use of cookies

Cookies are small text files or other storage mechanisms that store information on end devices and retrieve information from end devices. For example, they can store login status in a user account, the contents of a shopping cart in an e-shop, the accessed content, or the functions used in an online offering. Cookies can also be used for various purposes, such as ensuring the functionality, security, and convenience of online offerings, as well as creating analyses of visitor flows.

Notes on consent: We use cookies in accordance with legal requirements. Therefore, we obtain prior consent from users, unless legally not required. Consent is not necessary, in particular, when storing and retrieving information, including cookies, is absolutely necessary to provide users with an online service explicitly requested by them. Cookies that are absolutely necessary generally include cookies with functions related to displaying and running the online offering, load balancing, security, storing user preferences and choices, or similar purposes related to providing the main and ancillary functions of the requested online offering. Revocable consent is clearly communicated to users and contains information about the respective cookie usage.

Notes on legal bases for data protection: The legal basis for processing users’ personal data using cookies depends on whether we ask users for consent. If users consent, the legal basis for processing their data is the declared consent. Otherwise, data processed using cookies are based on our legitimate interests (e.g., in the commercial operation of our online offering and improving its usability) or, if it is necessary for the performance of our contractual obligations, if the use of cookies is necessary to fulfill our contractual obligations. We inform users about the purposes for which cookies are processed during our consent and processing processes.

Storage duration: With regard to the storage duration, the following types of cookies are distinguished:

Temporary cookies (also: session cookies): Temporary cookies are deleted at the latest after a user leaves an online offering and closes their device (e.g., browser or mobile application).
Permanent cookies: Permanent cookies remain stored even after the device is closed. For example, login status can be stored, or preferred content can be displayed directly when the user visits a website again. Likewise, data collected using cookies can be used for audience measurement. If we do not provide explicit information about the type and storage duration of cookies (e.g., as part of obtaining consent), users should assume that cookies are permanent and can have a storage duration of up to two years.

General notes on revocation and objection (so-called “opt-out”): Users can revoke any consents given and object to processing in accordance with legal requirements. For this purpose, users can, among other things, restrict the use of cookies in their browser settings (which may also limit the functionality of our online offering).

Objection to the use of cookies for online marketing purposes can also be made via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/.

Legal bases: Legitimate interests (Art. 6(1)(f) GDPR). Consent (Art. 6(1)(a) GDPR).

Further information on processing processes, procedures, and services:

Processing of cookie data based on consent: We use a consent management solution to obtain user consent for the use of cookies or for the procedures and providers mentioned in the context of the consent management solution. This process serves to obtain, log, manage, and revoke consents, particularly regarding the use of cookies and comparable technologies used to store, retrieve, and process information on users’ devices. As part of this process, user consent is obtained for the use of cookies and the associated processing of information, including the specific processing and providers mentioned in the consent management process. Users also have the option to manage and revoke their consents. The consent declarations are stored to avoid repeated queries and to be able to provide evidence of consent in accordance with legal requirements. Storage is done server-side and/or in a cookie (so-called opt-in cookie) or using similar technologies to associate consent with a specific user or device. If there are no specific indications of providers of consent management services, the following general information applies: The duration of consent storage is up to two years. A pseudonymous user identifier is created, which is stored together with the time of consent, information about the scope of consent (e.g., relevant categories of cookies and/or service providers), as well as information about the browser, system, and device used; Legal basis: Consent (Art. 6(1)(a) GDPR).

Provision of the online offering and web hosting:

We process user data to provide them with our online services. For this purpose, we process the user’s IP address, which is necessary to transmit the contents and functions of our online services to the user’s browser or device.

Processed data types: Usage data (e.g., visited web pages, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time data, identification numbers, consent status). Data subjects: Users (e.g., website visitors, users of online services). Purposes of processing: Provision of our online offering and user-friendliness; Information technology infrastructure (operation and provision of information systems and technical devices (computers, servers, etc.)); Security measures. Legal bases: Legitimate interests (Art. 6(1)(f) GDPR).

Further information on processing processes, procedures, and services:

Collection of access data and log files: Access to our online offering is logged in the form of so-called “server log files.” Server log files may include the address and name of the accessed websites and files, date and time of access, transferred data volumes, message about successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), and usually IP addresses and the requesting provider. Server log files can be used for security purposes, such as avoiding server overload (especially in the case of abusive attacks, so-called DDoS attacks), and to ensure server load and stability; Legal bases: Legitimate interests (Art. 6(1)(f) GDPR). Deletion of data: Log file information is stored for a maximum of 30 days and then deleted or anonymized. Data whose further storage is necessary for evidentiary purposes are exempt from deletion until the final clarification of the respective incident.

Contact and inquiry management:

When contacting us (e.g., by post, contact form, email, telephone, or via social media) and within existing user and business relationships, the information of the inquiring persons is processed to the extent necessary to respond to the contact requests and any requested measures.

Processed data types: Contact data (e.g., email, telephone numbers); Content data (e.g., inputs in online forms); Usage data (e.g., visited web pages, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time data, identification numbers, consent status). Data subjects: